At ExecConnect, we respect your privacy. We collect only the information needed to provide our services, protect your information, and deliver a secure and reliable experience. This Privacy Policy explains what information we collect, why we collect it, how we use it, how we protect it, and your rights regarding your personal information.

1. Information We Collect
   
   When you use ExecConnect, we may collect personal information such as your name, organisation name, job title, email address, telephone number, user account details and any information you choose to add to your profile. We also automatically collect certain technical information when you access our platform, including your IP address, browser type, device information, operating system, login history and platform usage information. ExecConnect does not collect or store payment or credit card information.
2. How We Use Your Information
   
   We use your personal information to create and manage your user account, provide secure access to our platform, deliver our board portal services, respond to enquiries and support requests, send important service, maintenance and security notifications, improve the performance, functionality and reliability of our software, detect and prevent fraud, misuse and unauthorised access, and comply with legal and regulatory obligations where required. We collect only the information that is reasonably necessary for these purposes.
3. Information Managed by Your Organisation
   
   Many ExecConnect users access the platform through their organisation. Where your organisation uploads or manages your personal information, ExecConnect processes that information only to provide the services requested by your organisation. If you have any questions about information supplied by your organisation, please contact your organisation directly.
4. Sharing Your Information
   
   ExecConnect does not sell, trade or rent personal information. We may share your information only where it is necessary to provide our services, including with trusted service providers who support our platform, with your organisation where you are an authorised user, where required by law or a lawful legal process, to protect the rights, property or security of ExecConnect, our customers or others, or if our business is merged, acquired or transferred. Any third party acting on our behalf is required to protect your information and may use it only for the services they provide to ExecConnect.
5. Protecting Your Personal Information
   
   Protecting your information is one of our highest priorities. We use recognised technical and organisational security measures to safeguard personal information against unauthorised access, loss, misuse, alteration and disclosure. Personal information is encrypted during transmission and while stored on our systems. Although we continually work to protect your information, no online system can guarantee absolute security. You also play an important role in protecting your account by keeping your password confidential and choosing a strong password.
6. How Long We Keep Information
   
   We keep personal information only for as long as it is reasonably necessary to provide our services, comply with legal and regulatory requirements, resolve disputes, maintain appropriate business records and enforce our agreements. When personal information is no longer required, it is securely deleted or permanently anonymised where appropriate.
7. Your Privacy Rights
   
   Subject to applicable law, you may request access to the personal information we hold about you, ask us to correct inaccurate or outdated information, request the deletion of your personal information where permitted, object to certain uses of your personal information, request that we limit how your information is processed, or request a copy of your personal information where applicable. To protect your privacy, we may ask you to verify your identity before processing your request.
8. Information Stored Outside South Africa
   
   Some of the technology providers we use may store or process information outside South Africa. Where this occurs, ExecConnect takes reasonable steps to ensure that your personal information continues to receive an appropriate level of protection.
9. Third-Party Websites
   
   Our website or platform may contain links to third-party websites. These websites operate under their own privacy policies, and ExecConnect is not responsible for their privacy practices or content.
10. Changes to this Privacy Policy
    
    We may update this Privacy Policy from time to time to reflect changes to our services, technology or legal obligations. The most recent version will always be available through our website or platform. Latest update: 1 July 2026.
11. Contact Us
    
    If you have any questions about this Privacy Policy or how ExecConnect handles personal information, please contact us here.